Guyana begins countrywide disconnections over arrears


GEORGETOWN, Guyana– The Guyana Water Incorporated (GWI) has commenced a countrywide disconnection campaign as the country gears up for the holiday season.

The campaign, dubbed ‘Let it Flow and Keep the Glow,’ targets customers with outstanding balances and current charges. The GWI did not disclose the amount owed to customers but urged them to avoid disconnection and settle all payments at any GWI Office or authorized payment agency countrywide.

“Once disconnected, GWI cannot guarantee reconnection within seven working days,” GWI said, noting that it had recorded a significant increase in water production and usage since the start of the coronavirus (COVID-19) pandemic.

“This has resulted in a much higher production cost. Revenues, however, have not been consistent with this increased consumption. As a result, the utility is forced to roll out this disconnection campaign to recover its operational cost,” the GWI added.

The ‘Let it Flow and Keep the Glow’ disconnection campaign is expected to run from December 1 to 30.


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